Hey, I'm Billy. I studied software and systems development, and over the years I learned that the "why" behind a product interests me just as much as the "how." I now work in technical and product support, focusing on making sure the solutions we deliver actually work for the people who use them.
My background is broad. I have run a music production studio and worked in a pharmaceutical company, an environmental organization, and a global agricultural process certification body. Across these roles, I often served as the link between users and developers, translating needs into clear requirements and ensuring the final product delivered on its intent.
I am motivated by products that solve real problems and by technology that has meaningful impact. I am particularly interested in sustainability-driven innovation, including solar energy and environmental tech, as well as how technology can expand access to education.
If you are building something impactful or want to explore where technology and purpose align, I am always open to a conversation.